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For all order enquiries please contact our online team 10am - 5pm AEST Monday to Friday (excluding public holidays).

Phone number: 03 9418 9339 


Please provide the following information, if applicable:

- Full name
- Date of order
- Sales order reference number
- Brief description of your enquiry



Orders are processed Monday - Friday in order of when they are received. Orders placed after 12pm will not be received into our warehouse until the next business day.

We endeavour to process all orders before 5 business days. However, during busy periods this can take up to 10 business  days. We make every effort to dispatch your order as quickly as possible and thank you for your patience.

Delivery time will vary depending on your location.